Support
When a station or line is missing
Check location and motion permissions, device orientation, supported railway coverage, and app settings. A line outside the bundled data cannot be displayed.
When detection or alerts do not work
Check notification, location, motion, and background-update settings, then start ride detection before using the device. If it continues, include the version and line.
Frequently asked questions
Does it plan routes or transfers?
No. It helps display current and next stations; it does not provide route planning, transfer guidance, timetables, or real-time vehicle positions.
Is location sent to a developer server?
Guide and ride-detection processing occurs on the device. The app has no feature that sends or stores location history on a developer-operated location server.
Can I delete on-device history?
Use the delete action in settings or the history screen. Deleting the app also makes its local app data unavailable.
Get in touch
Email us about DokoDemo Transit Board. For a problem, please include your device, OS and app versions, and the steps to reproduce it.
studio.k.support@gmail.comPlease do not include passwords, payment details, or other sensitive information.