Support

When voice input does not work

Check microphone and speech-recognition permissions, selected language, device mute state, and volume. Availability also depends on the OS and Apple’s service.

When a theme or voice pack will not restore

Use App Store restore purchases with the purchasing Apple Account and check connectivity. If missing, include the item name and app version.

Frequently asked questions

What does voice input require?

Microphone and speech-recognition permission are needed. The app requests on-device recognition, whose availability depends on the device, language, and OS. You can use the on-screen controls when voice input is unavailable.

Can I delete all past game records?

There is no in-app control to delete all past game records. To remove all local app data, delete the app through device settings.

Can I restore purchased themes or voices?

Use App Store restore purchases with the Apple Account used for the purchase.

Get in touch

Email us about Blindmate Chess. For a problem, please include your device, OS and app versions, and the steps to reproduce it.

studio.k.support@gmail.com

Please do not include passwords, payment details, or other sensitive information.