Support

When iCloud does not sync

Check the same Apple Account, iCloud and TravelBoard settings, and a stable connection, then check the board selected for sync.

When a photo or file will not import

Check photo, camera, and file permissions and available storage. If it continues, include your version, device and OS, and reproduction steps.

Frequently asked questions

Does deleting a board delete its iCloud copy?

Deletion is applied on devices where sync is enabled. If devices differ, check the same Apple Account and iCloud settings.

Does TravelBoard separately collect photo location data?

Metadata such as a selected photo’s capture date or GPS may be handled as part of the photo. Also review the sharing destination’s practices.

Can I restore Premium Effects?

Use App Store restore purchases with the Apple Account used for the purchase.

Get in touch

Email us about TravelBoard. For a problem, please include your device, OS and app versions, and the steps to reproduce it.

studio.k.support@gmail.com

Please do not include passwords, payment details, or other sensitive information.