Support

When iCloud content is missing

Check the same Apple Account, iCloud and HTML Collection settings, and connectivity. Deletion during sync can appear on other devices.

When a preview is broken or connects externally

CSS, scripts, images, and embedded URLs control preview behavior and external connections. Save only code you need and display HTML from sources you trust.

Frequently asked questions

Can saved HTML connect to external sites?

When WKWebView loads external resources such as scripts or images, it may connect to URLs included in the content. Check code and destinations before saving it.

Does deleting HTML remove it from other devices?

When iCloud sync is enabled, an in-app deletion is reflected on synced devices. Until sync completes, devices may show different states.

Can I restore History Plus?

Use App Store restore purchases with the Apple Account used for the purchase.

Get in touch

Email us about HTMLCollection. For a problem, please include your device, OS and app versions, and the steps to reproduce it.

studio.k.support@gmail.com

Please do not include passwords, payment details, or other sensitive information.